WHEN YOUR SHIPMENT ARRIVES
Delivery inspection
& damage help
Document what arrived. Keep the evidence together. Let MFD review the next step with you.
Pause & preserve
If something is damaged, incorrect or incomplete, pause installation. Keep the product, carton, packing materials and shipping labels.
Photograph the details
Capture the carton, label, packing materials, full product and close-ups of the issue. Keep original photographs.
Open one review
Describe the issue, then add follow-up evidence to the same case. MFD will confirm any return, replacement or other resolution separately.
Sign in to open a private delivery case.
Your report and photos are available only to your account and authorized MFD administrators. Guest order or trouble signing in? Contact MFD for help.